CANTON, MA – September 19, 2024 – In its continued dedication to bolstering the health benefits industry, The Phia Group has hired Justin Forton as a Client Success Account Executive. Justin will channel his data analytics experience and industry-focused customer service expertise to support and collaborate with The Phia Group’s clientele.
“Client success requires more than generic e-mails and the occasional sales call,” remarked The Phia Group’s CEO, Adam V. Russo. “Meaningful progress is made when an advocate dives deeply into statistics and analyzes present results to ensure current and future clients alike comprehend details and are provided with both a thorough understanding of the status quo as well as opportunities that exist if specific future steps are taken.”
The Phia Group’s Chief Revenue Officer, Jason Davis, commented, “Justin’s understanding of both data analytics and our industry’s needs, along with his passionate dedication to client service and advocacy, makes him the perfect fit for this role, and for The Phia Group.”
Mr. Forton previously served as the Vice President - Analytics and Insights for Personify Health whereby he leveraged multiple data sources to build interactive custom dashboards, report on plan performance and operational metrics and other department input and output metrics in order to maintain operational excellence. Justin also served as Vice President Sales Operations at BAShealth, Vice President of Benefits at Full Service Insurance, Employee Benefits Consultant with Arthur J. Gallagher & Co., and Board Member for NAHU’s Middle Tennessee Association of Health Underwriters.
“I am honored to join The Phia Group!,” Justin exclaimed. “Their leadership and passion for their partners, clients, and staff is unmatched in the industry. The Phia Group was always our first call when we needed guidance and expertise to support our clients. I look forward to being a part of the continued evolution and excellence that this team brings on a daily basis.”
To learn more about The Phia Group and how it empowers plans, please contact Garrick Hunt by email at [email protected] or by phone at 781-535-5644.
About The Phia Group: The Phia Group, LLC, headquartered in Canton, Massachusetts, is an experienced provider of health care cost containment techniques offering comprehensive claims recovery, plan document and consulting services designed to control health care costs and protect plan assets. By providing industry leading consultation, plan drafting, subrogation and other cost containment solutions, The Phia Group is truly Empowering Plans.